Our Services

Maintenance & Support

Scheduled maintenance plans, emergency repairs and 24-hour technical support for all electrical, solar, CCTV and AC systems we install.

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24hr Emergency response

98% First-fix rate

Annual Service plans

All systems Covered

What we offer

We Don't Just Install — We Stand Behind Our Work

Every system we install is backed by our comprehensive aftercare programme. Whether you need a scheduled annual service, an emergency repair or just advice over the phone, our support team is here for you — always.

Annual maintenance contracts

Emergency call-out — 24 hours

Electrical fault diagnosis & repair

Solar panel cleaning & inspection

CCTV camera & DVR servicing

AC servicing & gas top-up

Remote technical support

Spare parts sourcing & supply

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Support plans

Choose Your Level of Cover

Basic

Annual Service

One comprehensive annual service visit covering all installed systems — inspection, cleaning and performance testing.

Annual site visit

Full system inspection

Performance report

Priority call-out rates

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Full Cover

Two service visits per year plus unlimited call-outs for faults and breakdowns — complete peace of mind.

2 service visits per year

Unlimited emergency call-outs

Parts at cost price

Phone & remote support

24-hour response guarantee

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Enterprise

Managed Support

Fully managed maintenance for businesses with multiple systems or sites — tailored SLAs and dedicated account management.

Quarterly service visits

Dedicated account manager

Guaranteed 4-hour response

Full parts & labour cover

Monthly reporting

Emergency support

24-Hour Emergency Response

Electrical faults don't keep office hours. Our emergency response team is available around the clock for dangerous faults, power failures and critical system breakdowns.

Available 24 hours, 7 days a week

Certified electricians dispatched immediately

All electrical emergency types covered

Temporary solutions provided if needed

Full repair completed at earliest opportunity

Priority service for contract clients

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FAQs

Support FAQs

For contract clients we guarantee a 4-hour response. For non-contract clients we aim to attend within 24 hours depending on location and availability.

Yes. We service and maintain electrical, solar, CCTV and AC systems regardless of who originally installed them, subject to a condition assessment.

A full annual service includes visual inspection, electrical testing, cleaning, performance checks, firmware updates (for smart systems) and a written condition report.

Call us on +237 671 148 803 or send a WhatsApp message at any time. Our team will assess the situation and dispatch an engineer immediately.

Get Peace of Mind With a Support Plan

Request an Estimate +237 671 148 803